FAQ
Can I Send SMS from a did2call virtual Mobile Number?
No, did2call provides numbers for inbound calls only.
Does did2call Provide Callback?
did2call does not provide call back services.
Can I Use did2call Numbers for Receiving Faxes?
Unfortunately, the DID numbers do not support fax usage.
What is a Channel?
Channels define the number of simultaneous inbound calls that you can receive on a DID. Therefore if your DID includes two channels, then you are able to receive two inbound calls at the same time.
How Many Channels are Included when I Buy a DID?
All DIDs are provided with two dedicated (non-shared) channels at no extra cost, allowing two concurrent incoming calls on the same number. This is applicable to non-PSTN forwarding destinations only. If you wish to buy additional channels please contact us.
Why would I Need Multiple Channels per DID?
If you are forwarding calls to a non-PSTN device such as VoIP, it is possible to have multiple concurrent incoming calls on the same number. Depending on your application, it may be desirable for you to have a single DID, but allow many calls to be placed to that number at any one time. For example, you may require that a certain DID number should be able to handle 10 simultaneous incoming calls. In this case, you would need 10 dedicated (non-shared) channels for this number.
Can I Buy Additional Channels for my DIDs?
All DIDs are provided with two dedicated (non-shared) channels. Additional channels may be purchased as required, depending on the country in which the local telephone number has been procured.